Step 1: Curate Your Shortlist
We do not show “random” stock. To make the most of your 30-minute session, browse our online inventory and select 3 to 5 specific white sapphires. Note their SKU numbers or carat weights.
Pro Tip: Look for stones that match in dimensions if you are planning a multi-stone piece, such as a three-stone ring or a tennis bracelet.
Step 2: Schedule via the Portal
Navigate to our [Virtual Concierge Calendar]. Select your timezone (we accommodate GMT, EST, and HKT business hours) and choose a slot.
- Requirements: You will be asked to provide your Whats-app number or Zoom ID and a brief note on your lighting preference (e.g., “I want to see the stones in natural afternoon sunlight”).
Step 3: The Consultation Setup
Once booked, you will receive a calendar invite with a secure link. We recommend joining from a tablet or desktop monitor rather than a smartphone to properly evaluate the stone’s facet meet-points and clarity.
2. What to Expect During the Viewing
A virtual viewing is a technical audit, not just a “show and tell.” Our gemologists use a multi-camera setup to provide the following views:
- Macro 360° Rotation: The stone is placed on a motorized turntable under neutral 5500K “Daylight” LEDs.
- The Tweezers Test: We hold the stone in stainless steel tweezers to show you how it interacts with “skin-tone” backgrounds—critical for white sapphires which can sometimes pick up surrounding colors.
- The Windowing Check: We tilt the stone 45 degrees to verify that the pavilion facets are reflecting light back to the camera, ensuring no “dead spots” or “windows.”
3. The “Virtual Audit” Checklist
During your call, feel free to ask our gemologist to perform these live checks:
- “Read the Text” Test: We place the stone over a line of text. If the letters are visible through the center, the stone is windowed.
- Side-by-Side Comparison: We place your top two choices next to each other to compare their “silvery” versus “icy” tones.
- Certificate Cross-Reference: We hold the physical GIA or NGJA certificate up to the camera so you can verify the report number matches the stone’s laser inscription (if applicable).
4. Post-Viewing Protocol
Following the session, you will receive:
- A high-definition recording of the viewing for your records.
- A 48-hour “Vault Hold” on your favorite stone, allowing you time to finalize your decision without the risk of another buyer acquiring it.
- A formal Proforma Invoice including fully insured shipping via FedEx or Malca-Amit.
Transparency at Scale
A virtual viewing eliminates the “guessing game” of online shopping. By seeing the stone’s performance in real-time, you secure an asset that meets the highest standards of architectural precision and brilliance.
Ready to see the difference for yourself? [Book Your Live Virtual Viewing Now] and let our gemologists bring the beauty of Ceylon directly to your screen.